Privacy Policy

Last updated: 17th September 2024

Fintown Railway (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase tickets online. By using our website or purchasing our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information:

a) Traffic Monitoring Data

When you visit our website, we may collect data that helps us understand how visitors interact with our site. This may include:

  • Your IP address
  • Browser type and version
  • Time and date of visit
  • Pages viewed
  • Referring websites

This information is used solely for traffic monitoring and analytics purposes to improve the user experience on our website.

b) Personal Information for Ticket Purchases

When you purchase tickets online, we collect personal information necessary to process your order. This may include:

  • Name
  • Email address
  • Billing address
  • Payment information (processed securely through third-party payment processors)
  • Contact phone number (if applicable)

This information is collected for the purpose of processing your order, sending you purchase confirmations, and ensuring you receive your tickets.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To monitor and analyze website traffic to improve our website performance and content.
  • To process and complete your ticket orders, including sending purchase confirmations and receipts.
  • To communicate with you about your order or provide customer support.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party providers to process payments or provide other services necessary to complete your transaction.
  • Legal Requirements: We may disclose your information if required by law or if necessary to protect our rights, enforce our policies, or comply with legal obligations.

4. Security of Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Retention of Your Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Traffic monitoring data may be retained indefinitely for analytics purposes. Personal information related to ticket purchases will be retained for record-keeping and compliance with applicable laws.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request correction of any inaccurate or incomplete personal information.
  • Deletion: You may request deletion of your personal information, subject to legal obligations.
  • Withdrawal of Consent: You may withdraw your consent for us to use your personal information at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies

Our website may use cookies to enhance your browsing experience and collect traffic monitoring data. Cookies are small files stored on your device that help us understand how visitors use our website. You can choose to disable cookies in your browser settings, but doing so may limit some functionality of the website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated date at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fintown Railway – An Mhuc Dubh
Fintown
Co. Donegal
Ireland
F94 FR90
Email: info@antraen.com
Phone: +353 (0)74 9546280

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